how content delegation and web-standards compliancy are reflected in your site stats

Screenshot of DAS Web siteWhat does it take to be successful on the Web? The answer to that is simple and yet not so simple: Provide relevant information. Make it easy to discover… >>> Read the rest of this guest article on Dr. Terry Etherton’s blog at
blogs.das.psu.edu/tetherton
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always crashing in the same car: recurring misuses of higher education web sites - replicate, replicate, replicate

Aside from the usual reasons why it’s silly to duplicate static content from Web page to Web page, here is yet another: Read the rest of this entry »

always crashing in the same car: recurring misuses of higher education web sites - the user feedback myth

Soliciting Web site user feedback. Posting online surveys. E-mailing listservs. Pulling together focus groups. Is this the long and the short of the plan for guaging the effectiveness of your Web site?

If so, you will be rewarded with a wide scattershot of commentary, much of which is neither accurate nor usable. Read the rest of this entry »

capturing usability testing information using screen-capture software

While usability testing lab software and equipment is great if you have it, screen-capture software can take you pretty far in recording usability test data and sharing it with others. Read the rest of this entry »

an informal usability study of plone.org

The following series of videos are of an informal usability study that I conducted using plone.org as the subject. These videos were captured using Camtasia screen recorder…
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always crashing in the same car: recurring misuses of higher-education web sites - “the family of publications”

Here’s one that’s been buzzing around universities for the past several years: The desire to make the Web presence and brochures look like “a family of publications.”
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always crashing in the same car: recurring misuses of higher-education web sites - introduction

Pick a higher education Web site. Any higher education Web site.

Likely what you’ve got is the agglomerated result of battling needs, wants, and not a little politics.
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read this: who killed the webmaster?

zope/plone breaks on dapper drake

Saint Brendan, Patron Saint of NavigatorsLast week I quite thoroughly blew up the Ubuntu installation on my test server. This was after repeatedly taking various approaches to installing Zope/Plone on Dapper Drake (both by apt-get and Synaptic installer) and getting the same I/O error over and over and over and over and over…

IOError: [Errno 13] Permission denied

Meanwhile, threads on the Ubuntu Forum point to a bug in Dapper Drake that makes it seriously difficult to set up Zope/Plone.

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how to make the worst of your content management system

I recently heard tell of the following activity, parading as content migration to an enterprise level content management system. I am not making this up:

  1. Copy large volumes of Web-content-to-be, page by page, into separate Dreamweaver files containing the design (created and sliced up in FireWorks)
  2. Copy/paste said Dreamweaver files into content wells of the content management system
  3. Repeat this activity ad infinitum until an entire Web presence is constructed in this fashion

When I heard this, something inside me snapped.
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